FAQ

Yes, Pocket Revolt Company ships internationally to select countries. Contact our customer support team at support@pocketrevolt.com or check our Shipping Policy page to confirm availability, shipping costs, and delivery times for your location, as heavy machinery may involve additional customs requirements.

Delivery times vary based on the product and location: small tools typically arrive within 3-7 business days, while heavy machinery may take 7-14 business days due to specialized shipping. You’ll receive an estimated delivery date in your order confirmation email, and you can track your order online. For urgent needs, contact support@pocketrevolt.com to explore expedited options.

We accept major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and bank transfers for larger machinery orders. Financing options are available for eligible customers; contact our sales team at sales@pocketrevolt.com for details. All payments are processed securely through trusted gateways. Check our Payment Options page for more information.

Buying online at Pocket Revolt Company is secure, as we use industry-standard encryption (SSL) to protect your personal and payment information. Our website complies with PCI-DSS standards, ensuring safe transactions. We never store your full payment details, and our trusted payment gateways add an extra layer of security. Shop with confidence, and contact help@pocketrevolt.com if you have concerns.

To place an order, browse our website, select your desired construction, interior, or industrial machinery, and add items to your cart. Proceed to checkout, where you can log in, create an account, or use guest checkout, then enter your shipping and payment information. Review your order and confirm to receive an order confirmation email with estimated delivery details. For assistance, contact help@pocketrevolt.com or call 1-800-555-1234.

To cancel or change your order, contact customer support at support@pocketrevolt.com or call 1-800-555-1234 within 24 hours of placing it, as orders for machinery may enter processing quickly. Provide your order number, and we’ll confirm if changes or cancellation are possible before shipment. Once an order has shipped, it may be subject to our return policy, including potential restocking fees for heavy equipment. Check our Order Modification Policy for full details.

You can place an order without an account using our guest checkout option, which requires only your contact and payment details. However, creating a Pocket Revolt Company account is recommended for a streamlined experience, allowing you to track orders, save payment methods, and access exclusive offers. Accounts are free to set up and take just a few minutes. Visit our website to register or proceed as a guest at checkout.

To track your order, log in to your Pocket Revolt Company account on our website and navigate to the "Order History" section, where you’ll find real-time updates on your shipment’s status. After your order ships, you’ll receive a confirmation email with a tracking number and a link to the carrier’s website for detailed delivery information. For large machinery shipments, our logistics team will provide personalized updates via email or phone. If you encounter issues or need assistance, contact help@pocketrevolt.com or call 1-800-555-1234, and we’ll help you track your order promptly.

To return a product, contact our customer support team at noreply@pocketrevolt.com or call 1-800-555-1234 within 30 days of delivery to initiate the process. Ensure the item is unused, in its original packaging, and includes all accessories and documentation. Heavy machinery returns may require an inspection and a restocking fee of up to 15%, depending on the item’s condition. Once approved, you’ll receive a prepaid shipping label for smaller tools or coordinated pickup for larger equipment. Refunds or replacements will be processed within 7-10 business days after we receive the return, provided it meets our policy guidelines. For detailed terms, visit our Returns Policy page.